These Terms & Conditions govern your use of SMS/MMS messaging communications provided by Comfort Professor (“Company,” “we,” “us,” or “our”), located at 100 Research Drive, Suite 4, Wilmington, MA, 01887. By opting into our messaging program, you agree to be bound by these terms.
Message frequency may vary based on your service activity and preferences. You may receive up to 4–6 messages per month during active service periods. Transactional messages such as appointment reminders are sent as triggered by scheduled service activity.
Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to messages sent and received. Comfort Professor does not charge additional fees for SMS/MMS communications.
You may cancel your SMS subscription at any time. Reply STOP to any message to unsubscribe. After opting out, you will receive a single confirmation message and no further messages will be sent, except as required by law. To re-subscribe, reply START at any time.
For assistance, reply HELP to any message, or reach our team directly:
We are committed to protecting your privacy. Your phone number and opt-in information will not be sold or shared with third parties for marketing purposes. Information collected through our messaging program is used solely to deliver the services described in these Terms and to communicate with you regarding your account and service appointments. For complete details, please review our Privacy Policy.
Carriers are not liable for delayed or undelivered messages. Comfort Professor is not responsible for any delays or failures in message delivery attributable to your mobile carrier or network conditions.
We reserve the right to modify these Terms & Conditions at any time. Continued participation in our messaging program following any update constitutes your acceptance of the revised terms.